About the Role
This role involves collaborating with sales teams to convert business requirements into technical solutions, providing product expertise during client engagements, and ensuring seamless implementation of complex systems for high-value customers.
Responsibilities
- Collide with sales teams to identify client needs and align technical capabilities
- Design and present customized solution architectures for enterprise-grade deployments
- Deliver technical demonstrations and proof-of-concept implementations
- Translate complex technical features into business benefits for non-technical stakeholders
- Respond to client requests for proposals with accurate technical documentation
- Support negotiation processes by clarifying technical constraints and opportunities
- Troubleshoot integration challenges during pre-sales evaluations
- Maintain up-to-date knowledge of product capabilities and industry trends
- Engage in technical discussions with client IT departments and decision-makers
- Assist in defining use cases relevant to specific market segments
- Collaborate with product teams to relay customer feedback
- Contribute to the development of reusable sales tools and presentations
- Participate in customer workshops and discovery sessions
- Evaluate client environments to recommend optimal configurations
- Ensure security and compliance requirements are addressed in proposed designs
- Work across time zones to support global customer interactions
- Act as a trusted advisor during the evaluation phase of the sales cycle
- Identify expansion opportunities within existing client accounts
- Prepare technical responses for compliance and audit-related inquiries
- Coordinate with engineering resources for advanced technical validation
Compensation
Competitive salary and performance-based incentives aligned with experience and regional standards
Work Arrangement
Hybrid work model with flexibility to support customer needs across time zones
Team
Part of a global solutions engineering team focused on enterprise customer success
Why This Role Matters
Clients rely on clear, technically sound guidance when adopting new infrastructure solutions. This role bridges the gap between sales and engineering, ensuring clients receive accurate, implementable designs that meet their operational and strategic goals. Success in this position directly impacts customer acquisition and trust.
What We Value
We prioritize technical integrity, responsiveness, and the ability to earn client confidence through expertise. Candidates who demonstrate a balance of deep technical knowledge and strong interpersonal communication skills are best suited for this role.
Visa sponsorship available for qualified candidates requiring work authorization
