Forma.ai is hiring a Senior Solutions Engineer

The Role As a Senior Solutions Engineer, you will play a critical role at the intersection of data, technology, and customer impact. You will lead the design and delivery of scalable, reliable, and high-impact technical implementations for our enterprise clients. Working with diverse and complex datasets across industries, you’ll build and optimize end-to-end analytics solutions that directly influence how customers engage with the Forma platform. You’ll partner cross-functionally to identify opportunities, scope high-value solutions, and deliver outcomes that drive measurable business impact. This is a highly visible, client-facing role that combines hands-on technical expertise with strategic thinking. What You’ll Do - Lead strategic technical engagements with enterprise clients, guiding solution design for complex business challenges using the Forma platform - Design, build, and optimize scalable data architectures, pipelines, and workflows (e.g., PySpark, Databricks) - Translate business requirements into robust, production-ready data solutions - Design and deliver custom code and customer-specific integrations to extend the Forma platform for unique client requirements - Partner with Professional Services to extract, transform, and analyze client data to optimize incentive compensation and sales performance strategies - Collaborate with Product, Engineering, and Customer Success to deliver high-quality, actionable datasets and insights - Drive improvements in data infrastructure, performance, scalability, and reliability - Identify opportunities to standardize and productize repeatable solutions - Mentor and support junior team members; contribute to internal best practices and knowledge sharing - Act as a trusted technical advisor to both internal and external stakeholders What We’re Looking For: Required - 5+ years of experience in a technical role such as Solutions Engineer, Analytics Engineer, Data Engineer, or Sales Engineer - Strong proficiency in Python and SQL, with experience writing efficient, production-grade code - Experience with modern data lakehouse architectures (e.g., Databricks, Snowflake) and a solid understanding of performance and cost optimization - Experience building and maintaining scalable data pipelines and workflows - Strong customer empathy and a passion for delivering user-facing data products - Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders - Proven ability to operate in a fast-paced, cross-functional environment and manage competing priorities - Strong problem-solving skills with a solution-oriented mindset - Demonstrated curiosity and commitment to continuous learning Nice to Have - Experience with machine learning, predictive analytics, or optimization models - Familiarity with BI tools (e.g., Tableau, Looker, Power BI) - Experience with cloud platforms (AWS, Azure, or GCP) - Experience integrating with Salesforce or working with financial / sales data - Prior experience in ICM (Incentive Compensation Management), SPM (Sales Performance Management), or sales operations What Success Looks Like: After 30 Days: - Develop a strong understanding of Forma’s platform, including client-facing features, data flows, and core use cases - Build working knowledge of our data architecture, repositories, and tooling (e.g., Databricks, S3, GitHub) - Establish relationships with immediate team members and key cross-functional partners (Product, Engineering, Customer Success) - Begin contributing to scoped technical tasks and internal data workflows with guidance - Begin building context on customer implementations, common challenges, and solution patterns After 60 Days: - Participate in client engagements and internal solution discussions, building familiarity with customer needs and communication patterns - Independently execute well-defined technical tasks with high quality and reliability - Collaborate with cross-functional stakeholders to understand requirements and translate them into technical solutions - Begin contributing to medium-complexity data pipelines, transformations, or analyses with guidance - Begin identifying opportunities to improve existing implementations or workflows After 90 Days: - Actively contribute to client-facing conversations, providing technical input and solution recommendations - Independently scope, design, and implement data solutions for customer use cases - Own delivery of medium-complexity solutions end-to-end with minimal guidance - Demonstrate strong problem-solving and sound technical judgment in ambiguous situations - Proactively identify and drive improvements in data workflows, performance, and scalability - Begin establishing credibility as a trusted technical partner to internal teams and customers Long Term: - You consistently deliver high-quality, scalable solutions that drive measurable customer outcomes - You become a trusted advisor to clients and internal stakeholders - You identify opportunities to improve processes and influence product direction - You elevate the team through mentorship and technical leadership Additional Job Info: - This position is for an existing vacancy - Salary range: $110K - $150K CAD