Responsibilities
- Strategic Engagement & Customer Leadership
- Business-Driven Technical Advisory
- Pattern Matching, Knowledge Sharing & Product Influence
- Opportunity Discovery & Growth Activation
- Cross-Functional Collaboration
- Relationship Building & Executive Engagement
Requirements
- 8+ years of experience in a technical, customer-facing role (e.g., Technical Account Manager, Solutions Architect, Enterprise Consultant) with a strong emphasis on working with Fortune 500 or large-scale global enterprises across complex, multi-cloud and hybrid environments
- Must be fluent in French, Spanish or Portuguese
- Proven track record of driving enterprise adoption of API platforms and delivering measurable impact through solutioning, technical leadership, and strategic account growth
- Technical knowledge of the end-to-end API lifecycle, including: RESTful API design, GraphQL, and OpenAPI/Swagger specifications API governance frameworks, schema standardization, and lifecycle management API security protocols: OAuth 2.0, JWT, API keys, SSO/SAML integrations Mocking, testing, monitoring, and documentation best practices at scale Environment and variable management for multi-stage deployments
- Hands-on experience with source control (Git), CI/CD systems (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps), and modern DevOps/infra tools (Docker, Kubernetes, Terraform, etc.)
- Ability to develop custom scripts or integrations using JavaScript or Python to enhance workflow automation, API validation, or bridge systems (e.g., analytics, internal tooling)
- Strong business acumen and executive presence—capable of translating technical challenges into business opportunities and aligning Postman’s value to customer KPIs such as time-to-market, API reuse, governance compliance, and platform ROI
- Proven success in leading customer-facing workshops, technical enablement sessions, and strategic roadmap reviews—with the ability to communicate effectively across engineering, platform, security, and executive audiences
- Comfortable navigating and influencing cross-functional internal teams (Sales, Product, Engineering, CS, Solutions Engineering) to deliver on long-term customer strategy
- Highly curious, analytical, and driven by impact—with a mindset that seeks continuous learning, scalable patterns, and long-term customer advocacy
Benefits
- full medical coverage
- flexible PTO
- wellness reimbursement
- monthly lunch stipend
- wellness programs
- team-building events
- donation-matching program
Work Arrangement
On-site — London, UK
Additional Information
- Must be fluent in French, Spanish or Portuguese
- 30% - 40% travel
