Responsibilities
- Help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets.
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
- Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
Requirements
- 6-8 years of experience within SaaS companies
- 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
- Demonstrated expertise in Teamwork Foundations, including Experience driving effective team communication and project management with collaboration tools using foundational tools in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo
- Experience with popular best-in-breed products in the Teamwork / Collaboration space and Atlassian ecosystem that support enterprise-wide collaboration
- Proven ability to implement and optimize teamwork methodologies and tools that align with organizational goals, and enhance team productivity and cohesion
- Demonstrated capacity for writing goals, identifying strategies and uncovering metrics within complex organizations
- Demonstrated expertise in Artificial Intelligence, including Familiarity with Atlassian’s Rovo platform, and ways in which Agents are implemented and deployed
- Background in large language models (LLMs) for generative content, prompt engineering, and chat-mediated interactions
- Proven ability to design proof-of-concept solutions to address common business challenges for Enterprise customers
- You're fluent in English
Nice to Have
- nice to have a second language such as Spanish, French, or Portuguese for business communication
Benefits
- health and wellbeing resources
- paid volunteer days
Work Arrangement
Remote (Worldwide)
Additional Information
- Language: fluent in English required; nice to have Spanish, French, or Portuguese for business communication
