Responsibilities
- Assist our strongest advocates in sharing their achievements with peers, and lead efforts to expand the adoption of our technologies for new use cases and markets.
- Develop technical solution materials and prescriptive guidance to help customers achieve their goals in one or more Atlassian solution areas.
- Collaborate with internal teams not directly facing customers to represent customer requirements and propose innovative solutions addressing their business drivers.
Requirements
- 6-8 years of experience in SaaS companies.
- Over 5 years in customer-facing roles engaging and influencing stakeholders from technical administrators to executive leadership.
- Demonstrated expertise in Teamwork Foundations, including driving effective team communication and project management with collaboration tools from Atlassian's Teamwork Collection: Jira, Confluence, Loom, and Rovo.
- Experience with leading third-party products in the teamwork and collaboration space and the Atlassian ecosystem that enable enterprise-wide collaboration.
- Proven ability to implement and optimize teamwork methodologies and tools aligned with organizational goals, enhancing team productivity and cohesion.
- Demonstrated capacity to write goals, identify strategies, and uncover metrics within complex organizations.
- Demonstrated expertise in Artificial Intelligence, including familiarity with Atlassian's Rovo platform and how Agents are implemented and deployed.
- Background in large language models for generative content, prompt engineering, and chat-mediated interactions.
- Proven ability to design proof-of-concept solutions addressing common business challenges for enterprise customers.
- Fluency in English.
Nice to Have
- A second language such as Spanish, French, or Portuguese for business communication is a plus.
Benefits
- Health and wellbeing resources.
- Paid volunteer days.
Compensation
This role may also be eligible for benefits, bonuses, commissions, and equity.
Work Arrangement
Remote (Worldwide)
Other
- Language: English required; Spanish, French, or Portuguese nice to have for business communication.
- This role may also be eligible for benefits, bonuses, commissions, and equity.
- Atlassians can choose where they work – whether in an office, from home, or a combination of the two.
- We can hire people in any country where we have a legal entity.
- All your information will be kept confidential according to EEO guidelines.
- We can support with accommodations or adjustments at any stage of the recruitment process.
- Identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
