Responsibilities
- Serving as the technical point of contact for your accounts and account managers in your assigned territory.
- Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
- Creating and owning value based relationships at all levels in customer organizations.
- Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
- Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
- Advising the sales team on effective ways of positioning Elastic products, solutions and services.
- Onboarding, educating and enabling our partners, and supporting them in sales cycles.
- Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
- Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
- Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.
Requirements
- A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
- A proven track record to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
- A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
- An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
- The ability to inspire groups, both large and small.
Work Arrangement
Remote (City/Region) — Sydney
Additional Information
- Occasional travel required to support customer accounts
- Role requires serving as technical point of contact for accounts and account managers
- Must be able to influence teams and communicate ideas effectively
- Expected to participate in regional community events and programs
