30 Rockefeller Plaza, New York, NEW YORK Remote (Global) Full-time USD 140,000 – 180,000 / year

NBCUniversal is hiring a Senior Software Engineer, Engineering & Operations

Responsibilities

  • Design and build internal AI agents and automation workflows using technologies such as LangChain, LangGraph, Snowflake Cortex, LlamaIndex, or similar frameworks, to support planning, tool use, retrieval, validation, and human-in-the-loop execution where appropriate.
  • Develop reusable tools, APIs, and components that engineers can compose into new agentic workflows.
  • Implement retrieval-augmented generation workflows, context management strategies, and prompt patterns that improve accuracy, reliability, latency, and cost efficiency.
  • Build evaluation harnesses, regression tests, and monitoring patterns for AI-agent behavior.
  • Define and track metrics such as task completion, groundedness, response accuracy, latency, cost, and failure rate.
  • Design guardrails and validation patterns to reduce hallucinations, unsafe outputs, and unreliable automation behavior.
  • Partner with engineering and operations teams to move AI workflows from prototype to production-ready systems.
  • Design, build, and maintain production-grade Python applications, libraries, and services.
  • Champion object-oriented design principles, including encapsulation, abstraction, inheritance/composition, reusable interfaces, and clean separation of concerns to improve maintainability and extensibility.
  • Champion software engineering best practices including modular design, automated testing, CI/CD, code reviews, observability, and documentation.
  • Create reusable engineering patterns that reduce bespoke development effort and improve consistency across partner engagements.
  • Collaborate with product, engineering, operations, and data platform teams to translate repeatable business needs into scalable technical solutions.
  • Build reusable Python libraries that support clean room capabilities across first-party audience workflows and core measurement use cases, including audience onboarding, ingestion, indexing, activation, campaign and impression delivery analysis, reach and frequency, attribution, and incrementality.
  • Abstract complex analytical and data collaboration workflows into repeatable, self-service components for internal teams and external partners.
  • Enable configurable feature deployment so new audience and measurement capabilities can be delivered quickly and consistently across partners.
  • Mentor engineers through code reviews, technical design discussions, and operational best practices.
  • Help establish engineering standards for AI-assisted workflows, agentic system design, reusable libraries, and production automation.
  • Promote a culture of reliability, maintainability, and continuous improvement.

Requirements

  • Strong Python engineer
  • Ability to design reliable systems
  • Experience in productizing repeatable workflows
  • Experience building AI agents that help automate complex engineering and operational tasks across clean rooms for audience activation, measurement, and reporting
About company
NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. It creates world-class content, which it distributes across its portfolio of film, television, and streaming, and brings to life through its global theme park destinations, consumer products, and experiences.
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Job Details
Department Ad Sales
Category other
Posted 20 days ago