Dallas, TX On-site Full-time USD 120,000 / year

HiOperator is hiring a Senior Software Engineer

Responsibilities

  • Build API integrations with various CRMs and other custom applications, utilizing REST/GraphQL/gRPC
  • Build UI features to support new service offering
  • Maintain 99% platform uptime
  • Manage dev ops pipeline
  • Deploy machine learning models
  • Build and manage the observability platform for the LLMs we utilize

Benefits

  • All hires will be eligible for health benefits (medical, dental, vision) after one full calendar month of full time employment
  • Access to the free onsite gym
  • Dental insurance
  • Free parking
  • Health insurance
  • On-site gym
  • Paid time off
  • Vision insurance

Work Arrangement

On-site

Team

Team size: rapidly growing team. Structure: key member of our organization

Additional Information

  • Job offers are contingent on a satisfactory background check as permitted by law
  • Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment
  • HiOperator is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
About company
HiOperator

HiOperator provides a complete customer service-as-a-service solution. Through the power of HiOperator's Human + AI Technology, client conversations are handled faster and more accurately, resulting in faster response times, more security, and happier customers!

Our mission is to help companies deliver excellent, scalable customer service effortlessly. The company uses workflow automation, refined LLMs, and generative AI to complete the entire customer service journey accurately and personally, with anti-hallucination frameworks to stay on brand.

HiOperator offers solutions like HiLite, HiAuto, Elite Agent, and SMSbot to automate processes, reduce overhead, and scale support. The platform integrates with existing systems and charges on a pay-per-resolution model, ensuring clients only pay for solved conversations.

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Job Details
Category other
Posted 4 months ago