Responsibilities
- Working with the other teams to run, own and improve incident response processes
- Participate in regular on-call rotations to ensure 24/7 coverage of all critical systems
- Use existing monitoring tools to identify problems and resolve and/or escalate to service teams
- Implement changes to enable or improve infrastructure resilience, monitoring, and alerting
Requirements
- Exceptional communication skills, including technical writing in the English language
- Systematic problem-solving approach, coupled with a strong sense of ownership and drive
- Understanding of microservices, cloud infrastructure (AWS, Azure), databases (SQL, No-SQL, Key/Value), containers (docker, kubernetes), web technologies (web sockets, http) and networking (SSL, routing, VPN)
- Live and breathe SLIs, SLOs, error budgets and SLAs
- Strong belief in automating everything and reducing toil for yourself and teammates
- Loves to work as a team, but is able to work effectively in a remote environment where tasks may be self-driven
- The role expects the member to handle 24*7 oncall (on a rotational basis) independently
- 3+ years as a Site Reliability Engineer or in a Cloud Operations/DevOps role
- 2+ years using golang, shell scripting and terraform
- 2+ years as software developer in a SaaS environment
- 3+ years in a production environment supporting large-scale, mission-critical applications
Nice to Have
- Knowledge of Datadog or other observability platform is desired
Work Arrangement
Remote (Worldwide)
Additional Information
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
- Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
- Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process.
- In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.