PH-National Capital Region (Manila)-Muntinlupa On-site Full-time

ibex is hiring a Senior Server Administrator

Responsibilities

  • Plan and deploy Active Directory forests, domains, sites, and related services.
  • Establish and maintain AD Sites and Services with accurate site and subnet configurations.
  • Administer Group Policy Objects, organizational unit hierarchies, and DNS/DHCP integrations.
  • Monitor and manage Active Directory replication and overall system health.
  • Set up DHCP failover configurations and define IP address scopes.
  • Implement and resolve issues with Distributed File System and Start Menu redirection.
  • Perform operating system installations, server management, and updates.
  • Address vulnerabilities through timely patching and system remediation.
  • Diagnose and resolve operating system and software-related problems.
  • Conduct performance monitoring, server hardening, and update management.
  • Lead backup operations, disaster recovery testing, and incident response procedures.
  • Enforce adherence to IT security policies and recognized industry standards.
  • Maintain and configure messaging platforms including on-premises and cloud-based environments.

Responsibilities

  • Design, implement, and administer AD forests, domains, sites, and services.
  • Create and manage AD Sites and Services, including new site/subnet configurations.
  • Manage GPOs, OU structure, DNS/DHCP integration, replication, and AD health.
  • Configure DHCP failover and create DHCP scopes.
  • Configure and troubleshoot DFS and Start Menu redirection.
  • Perform server administration, OS installations, patching, and vulnerability remediation.
  • Troubleshoot OS and application issues.
  • Manage patching, performance monitoring, and server hardening.
  • Oversee backups, disaster recovery drills, and incident response.
  • Ensure compliance with IT security policies and industry standards.
  • Manage, configure, and maintain Exchange / M365 Environment.
  • Handle mailbox provisioning, transport rules, mail flow and troubleshooting.
  • Ensure high availability, backup, DR, and migration readiness.
About company
ibex

We are an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.

BPO 2.0: The Future of CX, Now. We expertly manage 138 Million interactions each year for our clients, and our engagement model is built to ensure that each one is expertly delivered.

Customer inspired. Client Driven. A connected lifecycle empowering the end-to-end customer experience through omnichannel service, digital customer acquisition, and all-channel digital outreach.

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Job Details
Department Information Technology
Category DevOps & SRE
Posted 9 days ago