Responsibilities
- Conduct pre-sales support activities such as technical presentations, solution demos, proof of concept setups, and responses to procurement requests like RfX.
- Serve as the primary technical authority on company solutions for clients, partners, and internal departments.
- Build and maintain long-term client relationships, positioning as a reliable technical advisor.
- Partner with sales representatives to advance opportunities and achieve revenue goals.
- Focus on critical stages of the sales process including initial qualification, discovery, and technical validation.
- Align pre-sales technical efforts with post-sales implementation teams throughout the customer journey.
- Lead customer meetings via video, in person, or at events to deliver solution overviews, live demonstrations, and interactive whiteboarding sessions.
- Share customer-driven insights and suggested product improvements with product management teams.
- Provide guidance and support to less experienced team members through structured and informal mentorship.
- Achieve deep expertise in at least one core solution and act as a go-to resource for other sales engineers.
- Be available for travel between 15% and 40% of the time based on business requirements.
