Responsibilities
- Leadership & Team Development - Lead a team of frontline Sales Engineering Managers and their SEs across the region; serve as a second-line manager responsible for team health, growth, and technical execution
- Conduct regular 1:1s, regional team meetings, and performance review and development planning cycles for both managers and, where appropriate, ICs
- Guide manager performance, facilitate coaching, and develop succession paths within the regional leadership bench
- Build regional leadership capability in hiring, onboarding, and deal execution, partnering with Recruiting on hiring targets and pipeline health
- Strategic Sales Partnership - Partner with Sales counterparts to translate the Datadog value proposition into regional execution, aligning technical engagement with account priorities
- Maintain close involvement in top customer opportunities, acting as a technical escalation point and management sponsor where needed
- Ensure your team is proficient across Datadog’s product suite and current on new features, the competitive landscape, and industry trends
- Relay structured customer feedback to Product Management and Marketing to inform the roadmap
- Process & Operational Excellence - Lead internal projects and initiatives that improve regional execution — cross-functional enablement, team processes, and OKR delivery
- Drive documentation, process evolution, and team-wide competency development, including evaluation and POV consistency
- Track regional KPIs, productivity, and pipeline coverage, and partner with Director-level leadership on planning and merit cycles
- Cross-functional Collaboration - Represent Sales Engineering in cross-department planning with Customer Success, Product, Technical Post Sales, Marketing, and Engineering, ensuring smooth handoffs and a unified customer experience
- Develop a close working relationship with Datadog implementation partners in the LATAM region to ensure continuity between pre and post sales activities
- Build trusted working relationships with GTM peers across the region
Requirements
- 5-7+ years of experience in Sales Engineering, Solutions Architecture, or a similar technical pre-sales role
- Prior people management experience required
- Experience in the cloud, SaaS, or IT infrastructure space, with a strong understanding of monitoring, observability, and/or security solutions
- Track record of developing managers and ICs, and of recruiting and retaining strong technical talent
- Proven ability to meet or exceed revenue and KPI targets through your team
- Comfortable getting in the field to support top accounts and complex deal cycles
- Able to travel via auto, train, or air up to 40% of the time
- Ability to articulate complex technical concepts and corresponding business outcomes in simple, impactful terms, with excellent written and verbal communication skills
- Must be proficient in English, Portuguese
Nice to Have
- Second-line management experience strongly preferred, or demonstrated readiness to step into a second-line role
- Familiarity with MEDDICC, Command of Message (CoM), or similar sales methodologies
- Ideally Spanish
Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, leadership programs (including Manager Fundamentals and MAX), and clearly defined career pathing within Sales Engineering leadership
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Work Arrangement
Hybrid — LATAM
Additional Information
- Must be proficient in English, Portuguese and ideally Spanish
- Able to travel via auto, train, or air up to 40% of the time
