Paris Remote (Global) Employment

Diabolocom is hiring a Senior Python Backend Engineer – Virtual Agent AI Team (Remote)

About the Role

Design and build robust backend services for AI-driven virtual agents, focusing on scalability, reliability, and integration within a distributed system environment.

Responsibilities

  • Develop and maintain backend services using Python in high-traffic environments
  • Collaborate with AI and frontend teams to integrate intelligent virtual agent features
  • Optimize system performance and ensure high availability
  • Write clean, testable, and well-documented code
  • Participate in architectural design and technical decision-making
  • Troubleshoot and resolve production issues in real time
  • Implement security and data protection measures
  • Support deployment pipelines and infrastructure automation
  • Contribute to API design and documentation
  • Monitor system health and performance metrics
  • Work with containerized environments and orchestration tools
  • Engage in code reviews and knowledge sharing
  • Ensure compliance with software quality standards
  • Scale backend infrastructure to meet growing demand
  • Maintain clear communication within distributed team settings

Nice to Have

  • Experience with AI or machine learning service integration
  • Familiarity with natural language processing systems
  • Knowledge of asynchronous programming in Python
  • Contributions to open-source software projects
  • Experience working remotely in global teams

Compensation

Competitive salary with performance bonuses and benefits package

Work Arrangement

Remote

Team

Part of an AI-focused engineering team developing next-generation virtual agent solutions

Why Join Us

  • Opportunity to work on cutting-edge AI applications in a supportive and innovative environment
  • Engage in meaningful technical challenges with real-world impact
  • Flexible working hours and fully remote setup
  • Access to professional development resources and conferences

Our Commitment to Diversity

We value diverse perspectives and foster an inclusive workplace for all team members

Not specified

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About company
Diabolocom
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages. We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities. Diabolocom, with offices across Europe,
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Job Details
Department AI – Engineering
Category backend
Posted a month ago