Litmos is hiring a Senior Program Delivery Manager

We are looking for a Senior Program Delivery Manager to serve as the operational backbone of our Pune location. You will coordinate delivery across engineering teams, partner with local HR on people operations, and ensure the Pune office runs effectively as the primary home for our development workforce. This is a cross-cutting role: you'll be the connective tissue between team-level execution and organizational delivery goals, working daily with Technical Owners, Product Owners, and senior developers across India, the US, the UK, and Australia. What You'll Do - Own the delivery cadence across engineering teams, tracking sprint commitments, velocity, cycle time, and commitment reliability. - Facilitate cross-team dependency management and ensure shared resources are allocated effectively. - Run program-level ceremonies including cross-team standups, delivery reviews, and quarterly planning coordination. - Build and maintain delivery dashboards and reporting for engineering leadership. - Serve as the senior on-the-ground leader in Pune, working alongside the Office Manager and local HR representative on onboarding, retention, engagement, and hiring logistics. - Act as an escalation point for Pune-based staff on operational or interpersonal matters. - Support SDLC evolution (Scrum, ShapeUp) and champion AI-assisted development tools (Claude, Copilot) across teams. - Own the onboarding playbook for new Pune-based engineers. - Maintain structured communication rhythms across US, UK, and AU timezones. What We're Looking For Required - 8+ years in program management, delivery management, or engineering operations, ideally in a software product company. - Experience coordinating delivery across 5+ concurrent engineering teams. - Strong understanding of Agile delivery frameworks with practical experience improving delivery performance. - Excellent English communication skills (written and verbal) with the ability to work effectively across multiple timezones. - Experience in distributed, multi-timezone engineering organizations. - Experience partnering with HR on people operations or onboarding. - Based in Pune (or willing to relocate). Preferred - Experience in a product company that transitioned from contractors to FTEs. - Familiarity with Azure DevOps, Jira, or similar tools. - Experience with AI-assisted development workflows. - Prior experience standing up or scaling an offshore engineering hub.