Responsibilities
- Manage the full product operating cycle including planning, prioritization, roadmap reviews, launch evaluations, and alignment rituals
- Lead end-to-end launch execution across cards, payments, and platform, covering readiness, partner enablement, internal rollout, customer experience preparation, and post-launch analysis
- Establish a structured feedback system with fintech, neobank, and institutional partners to gather, analyze, and prioritize input for product development
- Develop and maintain operational tools, dashboards, and documentation such as partner trackers, release notes, status updates, and internal knowledge repositories
- Collaborate with product managers to define and deliver cross-functional projects involving support, compliance, partnerships, and finance, managing handoffs between teams
- Advance operational discipline through consistent metrics tracking, postmortem reviews, decision logging, and institutional learning that improves over time
- Proactively identify and eliminate inefficiencies in processes, tools, communication, and decision-making to improve team effectiveness
Compensation
Equity option plan, 401(k) with 4% company match
Work Arrangement
Flexible working
Team
Fast-moving product organization
Other
- Unlimited time off policy with a minimum of 10 days required to be taken
- Flexible work options including remote or office-based work; home office stipend provided for new hires
- Comprehensive health, dental, and vision insurance for employees and dependents for US-based team members
- Life insurance plan fully paid by the company for US employees
- 401(k) retirement plan with 4% employer match
- Equity options granted to all employees
- Issuance of company cards to staff for testing core products and services
- Health and wellness benefits accessible through company cards, including gym memberships, fitness classes, massages, and acupuncture
Team summits
Domestic and international in-person gatherings designed to build team cohesion and shared purpose
