Responsibilities
- Develop comprehensive product plans, specifications, and user stories to deliver high-quality features and enhancements.
- Collaborate with product leadership and teams to consistently execute against the product roadmap.
- Own the product's user experience and feature set development to ensure a seamless and delightful experience for all users.
- Work closely with engineering teams to craft usable user experiences and deliver effective solutions, acting as the voice of the customer in development.
- Translate complex customer and business needs into clear, actionable specifications, business rules, flows, and use cases.
- Participate in customer calls to understand their needs and pain points firsthand, informing product decisions and improving their experience.
- Analyze data and customer feedback to identify problems, measure results, and prioritize opportunities.
- Break user stories into manageable chunks, define acceptance criteria, and work iteratively with engineers.
- Anticipate bottlenecks, collaborate with teams to optimize the backlog, and ensure projects align with business needs and long-term goals.
- Assist with product acceptance testing, working with QA, engineers, and customers.
- Drive zero-to-one product launches and contribute to go-to-market efforts, partnering with the GTM team to build value propositions, marketing videos, email copy, and one-pagers.
- Proactively educate everyone within the organization about your product area, creating excitement and buy-in, and ensuring everyone can advocate for your creations.
Requirements
- Bachelor’s or Master’s degree in business, accounting, engineering, computer science, information systems, or a related field (or equivalent certifications/experience).
- 5+ years of software product or project management experience in SaaS environments.
- Deep knowledge of software development methodologies and hands-on experience working within the full software development life cycle.
- Proven ability to solve complex problems creatively, adapt quickly to shifting priorities, and maintain a strong focus on business success.
- Excellent communication, interpersonal, and organizational skills with meticulous attention to detail.
- Strong analytical, problem-solving, and decision-making abilities with a consistently data-driven approach; experienced in Agile/Lean delivery frameworks.
- Passionate about driving efficiency, quality metrics, and continuous improvement.
- Willing to travel as needed to Salt Lake City headquarters, customer sites, prospects, or industry conferences across the US and Canada.
Nice to Have
- Experience in Legal, Legal Tech, or AI strongly preferred.
- 2+ years of experience delivering software solutions for the legal industry, ideally related to depositions (preferred).
Benefits
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Compensation
Competitive & Fair Pay
Work Arrangement
Not specified
Team
Not specified
Other
Willing to travel as needed to Salt Lake City headquarters, customer sites, prospects, or industry conferences across the US and Canada.
Not specified
