Responsibilities
- Drive the vision and develop a roadmap for a delivery platform for our restaurant and delivery partners.
- Develop internal tools to ensure our team can effectively monitor and manage delivery partners
- Tell a compelling story using research and data to evangelize the roadmap and vision.
- Build deep empathy for ezCater users and become their biggest champion.
- Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, ML/AI and other Product Managers to define, prioritize, and build new functionalities and improved user experiences.
- Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
- Create and monitor the ongoing metrics that measure and define success.
- Travel to Boston quarterly for planning and business reviews
- Have fun building impactful software with awesome people.
Requirements
- 5+ years of product management experience, ideally with marketplace experience or delivery logistics.
- Experience designing and implementing solutions focused on delivery or logistics
- Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions.
- Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
- Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas.
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
Additional Information
- Travel to Boston quarterly for planning and business reviews
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
- Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!