Apply on company website Lausanne, Switzerland Hybrid Full-time

Nexthink is hiring a Senior Product Manager (AI Automation)

Responsibilities

  • Establish and steer the product roadmap for the AI Automation platform, ensuring alignment with customer requirements, business goals, and overall platform strategy.
  • Develop a thorough comprehension of how enterprise IT teams currently automate tasks through customer interviews, field interactions, and practical research, then convert this into a clear and decisive product vision.
  • Create an automation framework that operates effectively across both conventional IT workflows and AI-driven, agent-based scenarios, ensuring flexibility, extensibility, and scalability.
  • Identify and prioritize specific use cases by collaborating closely with customers and key feature teams throughout the platform.
  • Collaborate with engineering, architecture, and design teams to deliver dependable, scalable, and user-friendly automation capabilities through rapid, iterative release cycles.
  • Convert complex technical concepts—such as orchestration engines, trigger frameworks, APIs, and AI agent integration—into clear product requirements, priorities, and trade-offs.
  • Work with customer-facing teams to promote genuine adoption in customer environments, measuring impact and refining based on evidence.
  • Define and monitor metrics to assess adoption rates, automation effectiveness, and the business value delivered to customers.

Compensation

Not specified

Work Arrangement

Not specified

Team

Not specified

Not specified

Job Details
Location Lausanne, Switzerland
Work mode Hybrid
Employment Full-time
Department Solution
Category Product
Posted 16 days ago
Application On company website
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About company
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Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue.
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