Responsibilities
- Develop and refine the product roadmap by leveraging customer feedback, data analysis, and industry trends to determine prioritization.
- Shape and execute product strategy that supports the company's vision for modern governance, linking initiatives to measurable business and customer impact.
- Represent the customer perspective by conducting research, validating pain points and solutions, and converting findings into actionable user stories and requirements.
- Guide a multidisciplinary agile team—including engineering, design, marketing, sales, and customer success—to deliver robust SaaS features.
- Establish product goals, KPIs, and success metrics, monitor performance and user behavior, and adapt strategy based on insights.
- Address complex product challenges by decomposing unclear problems, evaluating trade-offs, and making transparent, data-driven decisions.
Work Arrangement
Hybrid
Other
- Innovation is central to our culture. We naturally collaborate to reimagine processes internally and improve client outcomes through creative thinking.
- We support our employees with a flexible work model, wellness initiatives, comprehensive health coverage, meeting-free days, global service days, and generous leave policies.
- Our teams span the globe. While our headquarters is in New York City, we maintain office hubs in multiple international cities.
- We are committed to building and sustaining a diverse workforce. This includes support through Employee Resource Groups and access to education and dialogue programs that promote inclusion.
- We maintain a drug-free workplace and are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, military status, marital status, gender identity, sexual orientation, genetic information, or other protected characteristics under applicable law.
- To strengthen teamwork and innovation, this position follows a hybrid model. Candidates within commuting distance of an office are expected to work on-site at least half the time.
