Responsibilities

Develop and set the long-term product vision, strategy, and roadmap for core platform features, defining both future goals and immediate, multi-quarter steps.
Define and track success metrics for core user journeys at the company level.
Balance short-term wins with long-term vision, delivering incremental improvements while building an extensible platform aligned with the company's multi-year strategy.
Enhance the experience users have both as prospects and as subscribers across devices.
Construct a product roadmap using domain knowledge and partnerships to prioritize opportunities. This requires evaluating difficult trade-offs and making bets with partial information.
Communicate with clarity and influence, aligning product, engineering, design, sales, marketing, and executive stakeholders on strategy, roadmap, requirements, and expected impact.

Requirements

Minimum of 5 years of product management experience.
A drive to improve quality for users while achieving business goals.
Exceptional UX design acumen and taste in order to be a great partner with designers
Strong analytical and strategic thinking skills, with a data-driven approach to decision-making.
Comfort in the unknown and a track record of thriving amid ambiguity, including shaping multi-year visions and delivering incremental wins.
Demonstrated ability to lead cross-functional initiatives and influence without authority.
Exceptional written and verbal communication skills.
Experience building for the future while delivering today.
Familiarity with both quantitative (e.g., AB testing and data analytics) and qualitative (e.g., user testing, interviews) research methods.

Benefits

Scribd Flex (flexible work model)
Comprehensive health, dental, and vision coverage
Mental health support and disability coverage
Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
Paid parental leave and family support benefits
Retirement matching and employee equity
Learning and development programs and professional growth opportunities
Wellness and home office stipends
Complimentary access to the Scribd, Inc. suite of products
Enterprise access to leading AI tools

Work Arrangement

Hybrid — Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C., Ottawa, Toronto, Vancouver, Mexico City

About the Team and Role

Scribd is evolving from one of the world’s largest document libraries into a platform where active knowledge building happens. With a library of 300 million human-powered documents and 250+ million monthly visitors, our next chapter focuses on helping users move from simply finding source material to building deep, actionable knowledge. As a Senior Product Manager, you will lead this zero-to-one transformation, leveraging ML and LLMs to create workflows that feel effortless while remaining grounded, attributable, and trustworthy. You will partner closely with Design, Engineering, Machine Learning, and Data Science teams to turn advanced technical capabilities into intuitive experiences that users rely on and return to. We’re looking for a product leader with a sharp sense of craft and the ability to set a clear direction amidst ambiguity. Ready to invent the future of knowledge discovery and help millions of people turn information into understanding?

Working at Scribd, Inc.

Get to Know Scribd, Inc.

About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com about the need for adjustments at any point in the interview process. If you apply for a job with Scribd or otherwise engage with us in connection with employment (including as an employee, contractor, or other personnel), the personal information we process in that context is subject to our Employee and Applicant Privacy Policy. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

Additional Information

Occasional in-person attendance is required for all employees, regardless of location.
Employees must have their primary residence in or near one of the listed cities, including surrounding metro areas or locations within a typical commuting distance.
Candidates can inform the company of any reasonable adjustments needed for the interview process by emailing accommodations@scribd.com.
Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

Scribd, Inc. is hiring a Senior Product Manager