About the Role
This role involves shaping the design direction of digital products by conducting user research, creating wireframes and high-fidelity prototypes, and working closely with product managers and developers to deliver seamless user experiences across multiple platforms.
Responsibilities
- Lead end-to-end design processes for new features and product enhancements
- Conduct user research and usability testing to inform design decisions
- Translate product requirements into intuitive, user-friendly interfaces
- Develop wireframes, prototypes, and design specifications
- Collaborate with product managers and engineers throughout the development lifecycle
- Advocate for user needs and champion design consistency
- Iterate on designs based on feedback and data insights
- Maintain and evolve the design system
- Ensure accessibility and responsiveness across devices
- Present design concepts to stakeholders and leadership
- Partner with marketing and brand teams to align visual identity
- Support user onboarding and experience optimization
- Identify opportunities for design improvements through analytics
- Mentor junior designers and contribute to team growth
- Stay current with industry trends and emerging technologies
Nice to Have
- Master’s degree in design or related discipline
- Experience in franchise or multi-unit business models
- Background in SaaS or enterprise software design
- Familiarity with customer journey mapping
- Experience with design operations (DesignOps)
- Knowledge of internationalization and localization
- Previous work in fast-paced, scaling organizations
- Exposure to AI-driven product features
- Leadership experience in design strategy
- Portfolio showcasing complex problem-solving
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility for remote and in-office collaboration
Team
Part of a cross-functional product team focused on scalable digital solutions
About the Team
The product design team works at the intersection of user needs and business objectives, delivering scalable solutions across a network of franchise brands. Designers here influence product vision and drive innovation through research, collaboration, and iterative design.
Growth Opportunities
This role offers the chance to shape design practices within a growing organization, lead design initiatives, and contribute to long-term product strategy. Career advancement paths include design leadership and specialization in research or interaction design.
Available for qualified candidates
