ServiceNow is hiring a Senior Principal Technology Consultant-Security Operations

What you get to do in this role: The Customer Outcomes Technical Consultant (TC) designs processes, built on ServiceNow, to achieve customers' desired outcomes. The TC provides expertise related to the processes enabled by the ServiceNow platform. · Apply ServiceNow knowledge and Security Operations domain expertise in customer engagements to provide optimum workflows. · Design efficient workflows based on ServiceNow SecOps product capabilities and leading practices, ensuring that the proposed solutions meet the customer's expectations. · Draft user stories and train customers to create their own acceptance criteria, testing strategy, and knowledge transfer while supporting customers in reviewing and approving them. · Be a contributor to leading practices and provide expertise related to the ServiceNow platform or solutions and workflows built on the platform. · Provide feedback to product development to improve the product based on experiences gained with customers. · Work with partners, in a co-delivery engagement, bringing leading practices guidance to the customer and partner team. · Play an important part of the Now Assure offering working with ServiceNow Partners. · Support the professional development of others through means of mentoring · Seen as an expert across the industry and an active contributor of leading practices. · Involved in more complex engagements, providing deeper expertise in a single workflow or scope across multiple workflows