Responsibilities
- Collaborate with clients to understand their business needs and design customized Infor CloudSuite solutions that align with their goals
- Lead the technical configuration and implementation of Infor CloudSuite applications
- Manage data migration efforts, ensuring the accurate and secure transfer of data from legacy systems to Infor CloudSuite
- Work on integrating Infor CloudSuite with other systems, both within the Infor ecosystem and with external applications
- Create comprehensive technical documentation, including solution designs, configurations, and user guides
- Conduct training sessions for client teams to ensure they can effectively use and maintain their Infor CloudSuite solutions
- Proactively identify and resolve technical issues, collaborating with cross-functional teams and Infor support when necessary
- Keep up to date on the latest developments in Infor CloudSuite and related technologies to provide clients with innovative solutions
- Have opportunities to mentor, lead, and train Technical Analysts
- Serve as the subject matter expert on Infor CloudSuite, providing guidance and best practices to clients and internal teams.
- Create comprehensive technical documentation, including solution designs, configurations, and user guides.
- Work collaboratively with the Practice Manager, PMO and Senior Leadership to improve project delivery and processes
- Provide thought leadership in the Infor Lawson space including delivery of presentations and creation of relevant content
Requirements
- Deep technical expertise in Infor CloudSuite
- Ability to design, configure, and implement Infor CloudSuite applications
- Experience managing data migration from legacy systems to Infor CloudSuite
- Experience integrating Infor CloudSuite with other systems
- Ability to create comprehensive technical documentation
- Ability to conduct training sessions for client teams
- Proven ability to proactively identify and resolve technical issues
- Commitment to maintaining Infor technical certifications
- Commitment to becoming Infor Certified
Additional Information
- Maintain Infor technical certifications
- Commit to becoming Infor Certified
- Contribute to one or more webinars annually
- Manage multiple projects and actively seek to maximize Utilization Rate (UTE), maintaining UTE at or above 88%