Responsibilities
- Monitor and evaluate partner performance using key metrics such as annual recurring revenue, activation rates, and retention to uncover trends and inform strategic decisions.
- Refine onboarding, training, and support processes to enhance efficiency, scalability, and partner experience, working closely with Finance and Deployment teams to improve installation and billing workflows.
- Manage and optimize CRM, PRM, and business intelligence platforms to ensure data accuracy and deliver meaningful performance insights.
- Coordinate with sales, product, finance, and marketing teams to align partner strategies with broader business objectives and market execution plans.
- Collect and communicate feedback from partners to internal stakeholders to influence product development and operational improvements.
Work Arrangement
Flexible work options where applicable
Team
Reports to VP, Channel Sales
Our Values
- Act with URGENCY – Our customers move fast, so we do too.
- Deliver with QUALITY – We sweat the details and hold a high bar.
- Win with TEAM – No egos. Just outcomes, built together.
- Lead with TRUST – We earn it through clarity, consistency, and care.
Why Solink?
- Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
- Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
- Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
- Candid culture: Clear expectations, honest feedback, and no politics.
- Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.
What to Expect from the Hiring Process
- Intro call with our Talent Team
- Interview with the Hiring Manager
- Role-relevant task or case (if applicable)
- Final interviews with cross-functional team members
- Reference Checks
- Offer & onboarding
