Responsibilities
- Prepare comprehensive, high-quality Statements of Advice (SOAs) and Records of Advice (ROAs) for HNW and UHNW clients.
- Translate adviser and client objectives into clear, compliant and well-structured advice strategies.
- Manage advice documentation end-to-end, ensuring accuracy, timeliness and consistency with Escala standards.
- Balance quality and throughput, maintaining strong attention to detail.
- Apply deep technical knowledge across superannuation, SMSFs, investments, taxation and retirement strategies.
- Provide practical technical guidance and recommendations to advisers on complex matters.
- Stay current with legislative and regulatory change and ensure advice approaches remain contemporary and defensible.
- Build strong, trusted working relationships with advisers and their teams nationally.
- Attend client meetings where complex strategies require technical explanation or support.
- Clearly articulate advice strategies in a client-appropriate and professional manner.
- Provide retail financial advice within authorised scope and Escala’s advice framework (if licenced).
- Ensure all advice meets regulatory, AFSL and internal compliance requirements.
- Support and respond to file reviews and remediation activities.
- Contribute to identifying and resolving legacy or higher-risk advice matters.
- Maintain accurate, well-documented advice records and uphold best-interest obligations.
- Utilise Xplan and related systems for modelling, projections and strategy development.
- Identify opportunities to improve workflows, templates and advice efficiency.
- Share knowledge and insights to lift technical capability and consistency across the business.
Requirements
- Demonstrated experience delivering complex paraplanning or technical advice in a HNW / UHNW advice environment.
- Strong technical capability and ability to convert complexity into clear, compliant advice.
- Proven ability to manage volume without compromising quality.
- Solid understanding of Australian financial services regulation and advice standards.
- Excellent written communication skills and attention to detail.
- Confidence working closely with advisers as a technical partner.
- Strong Xplan capability, including modelling and projections.
Nice to Have
- Financial planning qualifications and/or progress toward professional accreditation.
- Experience supporting advisers across multiple offices or adviser teams.