Responsibilities
- Ensure the day-to-day operation, monitoring, and availability of critical applications and production platforms.
- Manage and oversee batch processing workflows using Control-M.
- Investigate, troubleshoot, and resolve production incidents while ensuring SLA compliance.
- Monitor and support secure file transfer activities using CFT / Connect:Direct (Connect Express).
- Participate in Disaster Recovery activities, maintenance operations, and planned interventions.
- Collaborate with development, support, and infrastructure teams to drive operational excellence and continuous improvement.
- Maintain operational documentation, CMDB records, and technical procedures.
- Promote and support best practices in automation, observability, security, and DevOps.
Requirements
- proactive and autonomous professional
- strong analytical skills
- proven experience in application operations
- proven experience in infrastructure management
- proven experience in production support
