Responsibilities
- Deliver complex media insight projects from project configuration through final client delivery, ensuring high-quality outcomes that meet client objectives
- Manage multiple concurrent projects, balancing priorities, timelines, risks, and stakeholder expectations
- Configure projects within internal media analysis platforms, including data sources, scoring methodologies, reporting outputs, and workflows
- Partner closely with Consultancy and Customer Support teams throughout project delivery to ensure client needs are understood and successfully delivered
- Design, test, and refine prompts for AI and large language model (LLM) workflows supporting media scoring, sentiment analysis, and content classification
- Evaluate AI-generated outputs, continuously improving prompt quality, scoring accuracy, and analytical consistency
- Identify opportunities to automate manual processes and adopt emerging AI capabilities that improve productivity and client outcomes
- Analyse complex media datasets using Power BI and other business intelligence tools to identify trends, patterns, and opportunities
- Produce high-quality dashboards, reports, and presentations that communicate insights through clear and compelling business narratives
- Develop reusable reporting templates, analytical frameworks, and best practices that improve consistency, quality, and efficiency across the team
- Mentor and support Media Analysts through coaching, feedback, and knowledge sharing
- Maintain clear documentation of methodologies and analytical approaches
- Proactively identify delivery or operational risks and recommend practical solutions
- Act as a subject matter expert for AI-enabled media media analysis and insight production
Requirements
- 3–5 years of experience in communications measurement, media intelligence, media analytics, or reporting
- Experience leading complex analytical projects from initiation through delivery
- Hands-on experience using AI and LLM tools, including prompt design and refinement
- Experience working with large, complex datasets and business intelligence tools such as Power BI
- Strong analytical, data visualization, and storytelling skills, with the ability to translate complex data into meaningful business insights
- Excellent communication and stakeholder management skills, with the ability to present analytical concepts to both technical and non-technical audiences
- The ability to manage multiple priorities while maintaining exceptional quality and attention to detail
- Experience mentoring colleagues and contributing to continuous improvement
- Professional-level written and verbal English communication skills
Nice to Have
- Experience working in media intelligence, PR measurement, or communications analytics
- Experience improving analytical workflows through automation or AI
- Experience developing reporting frameworks, templates, or operational standards
- Experience producing executive-level reports and presentations
- Experience contributing to thought leadership or new analytical capabilities
Work Arrangement
Remote (Worldwide)
Team
Structure: Insight Production team
Additional Information
- Up to 10% travel for team collaboration, customer engagements, and company events
- Attendance at annual company offsite (typically held in Mexico) is expected
- Professional-level written and verbal English communication skills
