Responsibilities
- Be the “fingers on keys” subject matter expert (SME) and operational support of the Growth technology stack including Outreach.io, ChiliPiper, etc. - includes maintenance of existing systems (upgrade scheduling, people changes, etc.)
- Support the adoption of the technology stack working across Growth Development and Network development; ensuring we are effectively working in our tools, including the development of process, documentation, and reporting.
- Support evaluation of existing technology and the investigation, implementation, rollout of new technology including costs, training, process implications.
Requirements
- Bachelor's degree or relevant, equivalent work experience in marketing or sales operations
- 3+ years in an marketing operations or sales operations management role
- 3+ years managing/implementing a variety of growth-enablement tools including Outreach.io, ChiliPiper, Zoominfo, Gong, Chatbot, Captello, Salesforce.com, etc.
- Project management skills managing the implementation/rollout of changes and systems
Nice to Have
- 1+ years healthcare industry
- Excellent communication skills
- Proven success in working cooperatively in a team-oriented matrixed environment with the ability to influence and interact with all levels
- Can manage multiple priorities and drive progress in an ambiguous, fast-paced environment
- B2B and/or B2C/DTC event experience, with preference for those with both
- Demonstrated ability to synthesize and summarize significant and complex sets of information into meaningful, clear, non-technical communications, personally authored and packaged using tools like Google docs and Microsoft PowerPoint.
- Great organizational skills
- Self-motivated and able to work remotely with little to no supervision
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
Additional Information
- Ability to travel 10-15%
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
