Las Vegas, United States of America On-site Full-time USD 113,000 – 210,000 / year

Sphere Entertainment Co. is hiring a Senior Manager Technical Support

Responsibilities

  • Lead a team of engineers supporting studio infrastructure, production systems, and software deployments.
  • Partner with Corporate IT, Venue IT, Studio Technology, and Information Security teams to design and implement streamlined infrastructure and technical solutions supporting studio production initiatives.
  • Architect and implement scalable, efficient, and cost-effective infrastructure solutions across on-premises and hybrid cloud environments.
  • Collaborate with engineering teams and cloud partners to develop systems, workflows, and technical solutions that support production activities and improve operational efficiency.
  • Evaluate, recommend and help implement new technologies and projects aligned with studio technical project requirements.
  • Research and recommend products, platforms, and technical solutions based on studio project requirements and evolving production needs.
  • Partner with studio departments to understand workflow challenges and identify opportunities to improve production efficiency across the pipeline.
  • Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

Requirements

  • 7+ years of experience supporting IT infrastructure and production within a film, television, or episodic post-production environment.
  • 2+ years of experience leading or managing technical teams or engineers.
  • Extensive experience designing, architecting, and maintaining infrastructure supporting complex file-based media production and post-production workflows.
  • Strong experience working in a studio environment and supporting technologies such as Nuke, Mistika, Scratch, DaVinci Resolve, Adobe Creative Cloud, Unreal Engine, Baselight, RV, Deadline, OpenCue, ShotGrid/Shotgun, Signiant, Aspera, Pixstor, Qumulo, or similar production and media transport technologies.
  • Strong experience supporting Windows and Linux operating systems.
  • Experience with software deployment and automation using Ansible.
  • Systems development and automation experience using Terraform, Python, PowerShell, Bash, or similar technologies.
  • Experience supporting remote workstation and connection workflows, including Leostream, HP Anyware, TGX, or NICE DCV.
  • Experience designing, building and supporting hybrid cloud solutions.
  • Experience adhering to TPN, PCI, and other data security standards.
  • Strong technical leadership with the ability to align teams, collaborate cross-functionally, and drive technical initiatives to completion.
  • Strong situational awareness and technical judgment to quickly identify, troubleshoot, and resolve issues in production environments.

Work Arrangement

On-site — Las Vegas

Additional Information

  • This role requires a “production-minded” and customer centric work ethic helping to maintain the high level of quality associated with the MSG Sphere.
Required Skills
TerraformPythonPowerShellBash
About company
Sphere Entertainment Co.
Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming.
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Job Details
Department Studio Technical Support
Posted 5 days ago