Apply on company website Toronto, Canada; Vancouver, Canada Remote (Country) Full-time CAD 177,100 – 221,400 / year

Marqeta is hiring a Senior Manager, Network Operations

Responsibilities

  • Shape the careers of a talented team of network and software engineers by creating an environment where technical excellence and operational mastery go hand in hand
  • Build a high-performance culture where automation, reliability, and continuous improvement aren't just goals — they're the standard
  • Drive talent strategy through performance management, career development planning, and bringing exceptional people into the organization
  • Serve as a connective force across security, platform, and infrastructure teams, turning siloed expertise into unified outcomes
  • Lead a pivotal transformation — moving Marqeta's infrastructure from physical data centers to a cloud-native network architecture that scales with the business
  • Champion automation by leveraging Terraform and infrastructure-as-code practices, meaningfully reducing manual operations and accelerating delivery
  • Own the strategic roadmap for right-sizing our physical POP footprint without ever compromising service reliability
  • Design network solutions that are as secure as they are scalable, directly enabling Marqeta's growth and evolving business needs
  • Stay sharp at the hardware level — bringing hands-on expertise with Cisco switches, Palo Alto firewalls, and data center infrastructure to every decision you make
  • Architect and optimize AWS cloud networking (VPCs, Transit Gateways, Direct Connect, and beyond), setting the foundation for a resilient cloud presence
  • Protect 99.999% uptime through proactive monitoring, sharp incident response, and a relentless commitment to optimization
  • Be the expert others turn to when complex network issues arise — leading troubleshooting across both cloud and on-premises environments
  • Take full ownership of Marqeta's corporate network infrastructure, from our Oakland HQ to every remote office location
  • Oversee the Cisco Meraki platform — wireless access points, security appliances, and network management — ensuring everything just works
  • Deliver secure, reliable Wi-Fi access across all corporate locations, setting the connectivity bar for a distributed workforce
  • Own ISP relationships and circuit management, ensuring our HQ and office locations always have the bandwidth and redundancy they need
  • Partner with the security team to implement and uphold corporate network security policies that protect the business without slowing it down
  • Remove friction for our hybrid workforce — ensuring seamless, consistent connectivity whether employees are on-site or remote
  • Plan ahead, managing corporate network capacity so infrastructure never becomes a bottleneck as Marqeta grows
  • Cultivate strategic relationships with colocation providers like Equinix and key network hardware vendors, keeping Marqeta's infrastructure competitive
  • Negotiate contracts and SLAs that meaningfully optimize both cost and performance outcomes
  • Translate network strategy into business value by aligning capabilities with cross-functional stakeholder needs
  • Bridge the gap between technical and non-technical audiences — communicating complex concepts and project progress with clarity and confidence

Requirements

  • 7+ years of network engineering experience in production environments
  • At least 3 years leading and developing technical teams
  • Hands-on Cisco expert — deeply comfortable with switching platforms and routing protocols like BGP and OSPF
  • Confident in your ability to operate at both a strategic and technical level
  • Architected and managed Palo Alto Networks firewall deployments
  • Understand how network security decisions ripple across an organization
  • Deep, practical knowledge of AWS cloud networking — VPCs, Transit Gateways, Direct Connect, CloudFront, Route53
  • Know how to design for resilience at scale
  • Track record of owning and maintaining high-availability networks at 99.9%+ uptime
  • Infrastructure-as-code is part of how you work — experienced with Terraform
  • Understand the value of treating infrastructure like software
  • Think in systems and automate by instinct — with a strong foundation in network automation, scripting, and DevOps practices
  • Comfortable in a vendor negotiation or colocation facility conversation as you are in a technical design review
  • Bachelor's degree in Computer Science, Information Systems, or have built equivalent expertise through hands-on experience

Nice to Have

  • Experience working in payments, financial services, or another highly regulated industry
  • Understand what it means to operate in a high-stakes compliance environment
  • Familiarity with PCI-DSS or other compliance frameworks, and how they shape network design and security decisions
  • Industry certifications such as CCIE, CCNP, PCNSE, or AWS Advanced Networking that demonstrate your depth of expertise
  • Hands-on experience with network observability tools and practices
  • Habit of using data to stay ahead of issues before they become incidents
  • Background in leading infrastructure modernization or cloud migration initiatives
  • Navigated the complexity before and know how to bring teams along for the journey
  • Experience with SD-WAN technologies
  • Understanding of how they fit into a modern, distributed network architecture

Work Arrangement

Remote (Country) — Ontario, British Columbia

Additional Information

  • Flexible First work environment
  • Role can be performed remotely anywhere within Ontario or British Columbia, Canada
  • Backfill: This position is for an existing vacancy
  • Annual bonuses to eligible employees
  • Multiple health insurance options
  • Flexible vacation time
  • Retirement savings program with company contribution
  • Equity in a publicly-traded company
  • Monthly stipend to support our remote work model
  • Annual “development dollars” to support our people growth and development
  • Family-forming benefits and up to 20 weeks of Parental Leave
Job Details
Location Toronto, Canada; Vancouver, Canada
Work mode Remote (Country)
Employment Full-time
Salary CAD 177,100 – 221,400 / year
Department Network Operations
Posted 12 days ago
Application On company website
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About company
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Marqeta is an early enabler of embedded finance. Its card issuing platform provides flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta powers brands like Block, Cash App, Affirm, Instacart, Doordash, Uber, and Walmart.
All jobs at Marqeta Visit website