Responsibilities
- Lead the secured lending asset quality and loan salability function across home equity line of credit, auto direct, and auto indirect dealer channels, setting the review methodology, operating cadence, reporting standards, and escalation routines for a small team of asset quality analysts.
- Monitor portfolio-level salability risk across secured lending channels — tracking eligibility adherence trends, defect patterns, collateral documentation quality, and exception concentrations; escalate repurchase and put-back risk to Capital Markets and bank partners before they affect loan sale execution or partner commitments.
- Monitor asset quality and portfolio performance indicators tied to salability, including early payment defaults, delinquency, loss severity, prepayment, non-performing loan trends, exception patterns, and threshold breaches.
- Evaluate origination and channel quality across secured lending programs, including collateral documentation completeness, lien perfection, override trends, pricing consistency, dealer or partner performance, concentration risk, and potential fair lending exposure.
- Own first-line model implementation and performance oversight for secured lending models, including production model monitoring, threshold tracking, version control, use-case boundaries, model inventory updates, change impact assessment, and escalation of performance degradation or out-of-bounds behavior.
- Translate loan review findings, portfolio trends, and model performance signals into action by identifying root causes, defining remediation plans, tracking issue closure, and escalating risks before they affect loan sale execution, partner commitments, or regulatory readiness.
Requirements
- 8+ years of experience in financial services risk management, compliance, credit operations, asset quality, model governance, or a related control function supporting secured or asset-backed consumer lending products.
- Experience with loan-level quality review, loan salability oversight, investor delivery, repurchase or put-back risk, bank partner audits, collateral documentation review, or pre-sale quality control in a regulated lending environment.
- Experience monitoring portfolio performance and asset quality indicators across multiple origination channels, including early payment default, delinquency, prepayment, loss severity, non-performing loan trends, credit policy exceptions, threshold breaches, or channel-level pricing and fair lending patterns.
- Experience with first-line model oversight, production model monitoring, model implementation governance, model inventory documentation, or model performance escalation processes.
- Experience leading analysts, managing a review function, or owning cross-functional risk, compliance, credit, asset quality, or operations programs.
Nice to Have
- Familiarity with auto indirect or dealer channel lending dynamics, including pricing discretion, dealer markup, and fair lending considerations relevant to indirect origination channels; ability to partner with fair lending oversight functions to interpret and escalate channel-level findings.
- Knowledge of secured lending and secondary-market quality expectations, including exposure to first mortgage or asset-backed lending frameworks such as investor eligibility standards, collateral documentation, lien perfection, representations and warranties, defect remediation, trailing performance thresholds, and repurchase or make-whole risk.
- Knowledge of consumer lending and fair lending requirements relevant to secured products, including Equal Credit Opportunity Act/Regulation B, Unfair, Deceptive, or Abusive Acts or Practices, Fair Credit Reporting Act, TILA/Regulation Z, dealer markup oversight, adverse action, or credit decisioning controls.
- Ability to evaluate production model execution, validation outputs, fair lending review outputs, underwriting accuracy, pricing consistency, and performance trends against approved thresholds.
- Skilled in producing exam-ready policy documents, governance materials, issue tracking, executive summaries, and bank partner reporting.
- Risk or compliance certification, such as Certified Regulatory Compliance Manager, Financial Risk Manager, or equivalent credential.
Benefits
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
Work Arrangement
Remote (Worldwide) — Remote, Columbus, Austin, Bay Area, New York City
Team
Team size: small team of analysts. Structure: reports directly to the Head of Secured Lending
Additional Information
- Position is available in the United States, remote.
- Travel requirements: regular in-person onsites once or twice per quarter for 2-4 consecutive days.
- For roles based in Canada, we are not currently able to hire in Quebec.
- Upstart is a proud Equal Opportunity Employer.
- Candidates requiring reasonable accommodation can contact candidate_accommodations@upstart.com.
