About the Role
The role involves developing and maintaining high-performance Java applications, particularly within contact center platforms, requiring strong technical skills, system integration knowledge, and collaboration with cross-functional teams to deliver reliable solutions.
Responsibilities
- Design and implement core components of contact center applications using Java
- Collaborate with product teams to translate business requirements into technical solutions
- Optimize application performance and ensure system reliability
- Participate in code reviews and contribute to engineering best practices
- Troubleshoot and resolve complex technical issues in production environments
- Integrate third-party services and APIs into existing platforms
- Support deployment pipelines and continuous integration workflows
- Document technical designs and system architecture decisions
- Work closely with QA teams to ensure software quality
- Maintain and enhance legacy Java systems
- Develop microservices for scalable backend systems
- Ensure compliance with security and data privacy standards
- Contribute to system architecture discussions and planning
- Provide technical mentorship to junior developers
- Stay current with emerging technologies and industry trends
Nice to Have
- Experience with Genesys or Avaya contact center platforms
- Hands-on work with real-time communication systems
- Exposure to AI-driven customer service solutions
- Prior work in regulated industries such as finance or healthcare
- Certifications in cloud or Java technologies
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model available
Team
Collaborative engineering team focused on scalable solutions
Why Join Us
- Opportunity to work on large-scale, high-impact systems serving global clients
- Supportive culture that values innovation and technical excellence
- Professional growth through challenging projects and learning opportunities
Technology Stack
Java 11+, Spring Boot, Kafka, Docker, Kubernetes, AWS, PostgreSQL, Redis
Available for qualified candidates
