Responsibilities
- Policy administration: creating, issuing and updating policies, endorsements, renewals, and client documentation.
- Premium administration: issuing invoices, processing payments, monitoring outstanding premiums, and coordinating with Finance.
- Communication with brokers and clients: sending renewal requests, collecting questionnaires, requesting updates, and providing policy documents.
- Bordereaux & reporting: preparing and submitting monthly bordereaux and other required reports to insurers, ensuring data accuracy and meeting reporting deadlines.
- Compliance: performing UBO checks, storing compliance documentation, and supporting audits.
- Data management: ensuring that client files, documents, questionnaires, and information are complete, accurate, and up to date.
- Process & system support: maintaining work instructions, supporting ANVA/Insly processes, and reporting issues or improvement points.
- General operational support: prioritising tasks, supporting underwriting, monitoring deadlines, and ensuring smooth daily operations.
- You will be part of the project team responsible for implementing our new insurance platform.
Requirements
- Bachelor’s degree or completed dual study (BBL / duale Ausbildung) in insurance, business, finance, or a related field
- 5+ years of experience in commercial insurance — underwriting, policy administration, or insurance operations
- Good organisational skills: you manage your own tasks and know when to ask for input on complex challenges
- Fluent in Dutch or German and in English (written and spoken)
- Detail-oriented and reliable — you take ownership of data accuracy, deadlines, and quality of work
Nice to Have
- You love working in or learning digital tools; any experience with insurance platforms (e.g. Insly, ANVA) is a plus
Benefits
- Flexible location: based in the Netherlands or Germany
- Make a real impact — help organisations across Europe stay safe from cyber threats, working alongside people with intelligence agency and military backgrounds
- Tuesday lunches and Thursday Borrels in the Netherlands— weekly founder’s updates and Thursday socials globally
- Quarterly get-togethers and an annual company-wide retreat (Spain, Portugal, Italy…)
- Generous time off policy including a volunteering day and wellbeing leave
Work Arrangement
Hybrid
Team
Team size: 170 FTEs. Structure: international scale-up
Additional Information
- Fluent in Dutch or German and in English (written and spoken)
- Flexible location: based in the Netherlands or Germany
