Responsibilities
- Build and update learning journeys, courses, and bite-sized training content centered on product offerings such as Agent Studio, Enterprise MCP, and the API Platform.
- Produce engaging instructional resources including videos, e-learning modules, guides, and quick-reference tools that clearly communicate product functionality, core concepts, and recommended approaches.
- Partner with Product, Engineering, and Customer Success teams to align training content with customer lifecycle stages, go-to-market plans, and evolving product features.
- Design hands-on exercises and realistic use cases—like creating and managing Genies, setting up skills, and constructing data workflows—to reinforce applied learning.
- Develop comprehensive evaluations, quizzes, and performance tasks to assess user competency and mastery.
- Serve as a collaborative advisor to technical teams and subject matter experts, translating complex requirements into clear learning outcomes aligned with product direction and user needs.
- Use learner feedback and performance data to refine content and help shape team standards, workflows, and instructional best practices.
- Keep pace with advancements in AI, automation, and agentic technologies to ensure training programs remain forward-thinking and industry-leading.
Benefits
- Energetic and evolving workplace culture
- Extensive benefits supporting both professional and personal well-being
Work Arrangement
Remote (Worldwide)
