Responsibilities
- Handle inbound calls to quote pricing, delivery timelines, and payment terms while suggesting alternative products when needed
- Support field sales teams by managing high-priority orders and transactions
- Use digital platforms to market, demonstrate, and sell products while addressing technical inquiries to drive sales growth
- Identify and engage potential new clients within a designated region
- Maintain and grow relationships with a defined set of accounts, including managing complex or high-volume customer portfolios
- Analyze customer business operations to understand goals, needs, and buying preferences
- Finalize sales orders and address customer concerns quickly using root-cause evaluation
- Prepare and manage product quotes and proposals, ensuring consistent follow-up through the entire buying process
- Collect and share market intelligence on industry trends, competitor activity, pricing strategies, and product developments
- Attend product training sessions, seminars, and team meetings to stay current on product knowledge and sales techniques
- Identify viable product uses by leveraging internal experts, vendor partners, and other resources
- Perform additional tasks as assigned by management
Work Arrangement
Remote
Other
Successfully performing core job functions, with or without reasonable accommodations, while demonstrating dedication to customer service, ethical conduct, and teamwork is required for all roles.
