The ServiceNow Security Organization (SSO)
The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
What you get to do in this role:
Experience with Okta admin console and REST API (user/group lifecycle, session management, directory integration)
Production experience building Python automation scripts (testing, error handling, logging, observability)
Hands-on experience with SailPoint IIQ connectors (configuration, troubleshooting, custom rule development)
Familiarity with ServiceNow ITSM, workflow automation, and integrations (MCP servers, Flow Designer)
Experience with AI/LLM concepts, prompt engineering, or API-based automation (building chatbots, autonomous agents, or similar)
Exposure to Splunk, Grafana, or similar observability platforms
DevOps/GitOps experience, CI/CD pipeline familiarity, or infrastructure-as-code exposure
CISSP, CISM, or equivalent IAM certification
Background in FedRAMP-compliant environments or similar compliance frameworks
Solid experience in Agile development processes and DevOps culture
Learning mindset and keen interest to build knowledge of User Access Management and AI-native automation
Apply on company website 4400 Carillon Point Floor 4, 98033 Kirkland, Washington, United States Remote (Global) Full-time $161,300 - $274,200