Responsibilities
- Lead the strategic direction, planning, and ongoing enhancement of internal identity and access management capabilities, covering workforce and customer identity, authentication, authorization, federation, lifecycle processes, and governance.
- Design, deploy, operate, and refine internal identity platforms and related workflows, ensuring systems remain secure, reliable, and technically sustainable.
- Serve as the primary steward of the organization’s role framework, access policies, and identity architecture, translating business needs into effective technical implementations and accessible services.
- Collaborate with product teams to assess, test, and integrate new identity solutions and acquired technologies into corporate and customer-facing environments.
- Engage with IT, security, human resources, engineering, product, and business units to define identity needs, refine processes, and align IAM functions with organizational goals.
- Lead the development of role-based access models by analyzing business functions, defining roles in business-relevant terms, and ensuring system permissions align with approved policies.
- Ensure high reliability in core identity operations including single sign-on, multi-factor authentication, federated identity, user provisioning and deprovisioning, role assignments, access certifications, and exception management across internal and external systems.
- Diagnose and resolve complex issues involving authentication, authorization, user lifecycle events, and access flows across applications, directories, and integrated platforms.
- Establish and maintain operational standards, control frameworks, reporting mechanisms, and documentation for IAM, including compliance checks, access audits, and change management procedures.
- Operate and manage a dedicated lab and testing environment to validate integrations, explore new features, and safely evaluate emerging identity products and patterns prior to production use.
- Act as a subject matter expert within the organization, providing real-world insights and feedback on identity solutions based on enterprise-scale deployment experiences.
Work Arrangement
Remote (Worldwide) — with presence in Denver, Colorado, and team members globally
Other
Respect Individuality is a core company value, emphasizing celebration of differences and bringing one's authentic self to work.
