Responsibilities
- Handle complex, end-to-end employee departures across multiple international jurisdictions with minimal oversight, ensuring a high-quality offboarding experience for clients and employees.
- Offer reliable, expert advice on key jurisdictions and manage client inquiries regarding termination, resignation, transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
- Independently lead client and external employee meetings, including workforce reduction consultations, administrative hearings, separation and settlement negotiations, termination guidance, and communicating termination outcomes.
- Achieve favorable results in complex terminations by influencing and negotiating with multiple stakeholders who have conflicting interests through a challenging and often lengthy process.
- Coordinate with internal and external stakeholders such as payroll, legal counsel, government bodies, and trade unions to ensure compliance during offboarding activities and audits.
- Create, customize, and manage all termination and related documents with precision and attention to detail, maintaining employee records in strict compliance with privacy and confidentiality regulations.
- Process offboarding on the internal HRIS platform, collaborating with Customer Success, Legal, Payroll, Benefits, Time and Attendance, and other teams to ensure all aspects of employee exits are handled correctly and promptly.
- Serve as the first informal escalation point for junior team members, providing expertise, mentoring, and guidance based on sound judgment.
- Offer comprehensive guidance on employee relations resources to help clients navigate complex workplace situations.
- Conduct thorough preliminary assessments of workplace concerns, identifying key facts, applicable local regulations, and potential solutions.
- Act as a trusted resource for internal and external stakeholders on employee relations matters, ensuring complex cases are handled appropriately.
- Guide clients on progressive disciplinary approaches, documentation requirements, and best practices for managing difficult situations.
- Track and monitor ongoing employee relations cases, ensuring timely follow-up and appropriate coordination with relevant stakeholders.
- Serve as the subject-matter expert and proactively resolve internal and external queries on offboarding and first-level employee relations matters in collaboration with Lifecycle's internal stakeholders.
- Identify opportunities for and drive process improvements, automation, product development, and overall customer and employee experience in offboarding and employee relations processes.
- Determine methods, procedures, and standards for new assignments.
- Exercise judgment in selecting methods, evaluating and adapting complex techniques and evaluation criteria to achieve results, considering broader Lifecycle and company needs.
Benefits
- Work from anywhere
- Flexible paid time off
- Flexible working hours (async)
- 16 weeks paid parental leave
- Budget towards co-working spaces, learning and wellness (including gym memberships)
- Mental health support services
- Stock options
- Home office budget and IT equipment
Compensation
Salary ranges are determined by role, level and location; actual base pay depends on location, skills, experience, training, business needs, and market demands. Total Rewards philosophy ensures fair, unbiased compensation and fair equity pay along with competitive benefits in all locations.
Work Arrangement
Remote (Worldwide) — APAC
Team
We work async which means you can plan your schedule around your life (and not around meetings). You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
How to apply
Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask and encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. We embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about our AI guidelines check see here. Please note we accept applications on an ongoing basis.
Other
- Language: Business-level (advanced) proficiency in written and spoken English required; additional languages considered a plus.
- Willingness to work flexible hours as needed.
- Application process includes: interview with recruiter, take home exercise, interview with future manager, interview with team members (no managers present), interview with Senior Manager Bar Raiser, prior employment verification check.
- Total Rewards philosophy ensures fair, unbiased compensation and fair equity pay along with competitive benefits in all locations.
- Salary ranges are determined by role, level and location; actual base pay depends on location, skills, experience, training, business needs, and market demands.
- Internal mobility is fostered; compensation changes for internal moves reviewed by Total Rewards and People Enablement team on a case by case basis.
- Full benefits and perks explained at remote.com/r/benefits.
- Work async; plan schedule around life.
- Encouraged to put yourself and family first.
- Application requires CV in PDF format, submitted in English; LinkedIn profile accepted if no CV.
- Accommodations available upon request from recruiter.
- Anonymous demographic questionnaire optional.
- AI guidelines available at provided link.
- Applications accepted on an ongoing basis.
