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Bengaluru, Karnataka, India Hybrid Full-time

Sarvam AI is hiring a Senior Forward Deployed Software Engineer (FDSE) - OnDevice AI

Responsibilities

  • Lead deployment and configuration of Sarvam’s on-device AI platform across large enterprise PC fleets using Intune and SCCM
  • Own escalated hardware diagnostics, resolving complex BIOS, firmware, driver, and hardware-level issues across diverse device configurations
  • Architect and maintain PowerShell automation frameworks for deployment, monitoring, and configuration management at scale
  • Define and enforce MDM policy architecture via Microsoft Intune for enterprise fleet management
  • Drive presales engagements, leading technical discovery, scoping POC deployments, and presenting to enterprise IT leadership
  • Own SLA governance across a portfolio of enterprise accounts, setting expectations, managing escalations, and ensuring resolution quality
  • Act as the primary technical liaison between enterprise customers and Sarvam’s product and engineering teams
  • Build and maintain deployment playbooks, technical runbooks, and support documentation
  • Mentor and provide technical guidance to FDSE engineers in the field

Requirements

  • 5–10 years of experience in field engineering, enterprise deployment, or senior IT support roles
  • Deep, hands-on expertise with Intune and SCCM: policy design, compliance management, and large-scale fleet deployment (non-negotiable)
  • Advanced PC hardware diagnostics: BIOS, firmware, and hardware-level troubleshooting across varied enterprise device configurations (non-negotiable)
  • Strong scripting skills in PowerShell; ability to build and maintain automation frameworks for enterprise environments
  • Expert-level knowledge of Windows OS in enterprise and managed fleet contexts
  • Proven track record in customer-facing technical roles, comfortable engaging enterprise IT leadership
  • Experience owning SLA management and escalation governance across multiple enterprise accounts

Nice to Have

  • Prior experience with on-device AI, edge computing, or sovereign enterprise AI deployments
  • Deep familiarity with enterprise identity and authentication: Active Directory, Entra ID, SAML, or SCIM
  • Experience in presales or solution architecture, scoping and delivering technical POCs for enterprise buyers
  • Background in a PC OEM, hardware vendor, or enterprise systems integrator
  • Microsoft certifications (MD-102, SC-300, or equivalent)

Benefits

  • Work alongside researchers, engineers, builders, and business leaders who move fast and hold each other to a very high bar
  • High ownership and high impact, from day one
  • Everything we do is AI-first, from the way we build and ship to the way we think about problems
  • You can work on problems that could change how an entire country learns, works, and communicates

Work Arrangement

Hybrid

Required Skills
Edge Computing
About company
Sarvam AI

We're building toward a future where AI is widely accessible to everyone in India. With a world-class team of researchers and experts, we're dedicated to developing AI that gets India. What excites us is the chance to build and shape this technology to reflect how the country thinks, speaks, reasons, and solves problems.

We want India to embrace the most important technological shift of our time with confidence and control. Our ambition is to build foundational components and apply them to the country's unique needs. To this end, we've built a full-stack AI platform, with everything developed, deployed, and governed entirely in India.

We believe the real value of our research work will come from everyday use. That means translating our research into compelling products and applications that can be put to work by enterprises, governments and developers.

Sovereign AI is a nationwide, collective effort. With AI opening the door to a new builder era, we want to help catalyze momentum in India. It starts by powering the ecosystem with cost-efficient, high-quality models and tools, so developers, researchers, builders, and startups can create with full agency. The goal is to enable creation at scale by putting state-of-the-art AI in the hands of the community.

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Job Details
Department Engineering
Category other
Posted 2 months ago