Responsibilities
- Lead and expand an engineering team focused on developing and improving systems for billing, subscriptions, invoicing, and usage tracking—core components of revenue generation and monetization.
- Ensure high reliability and operational rigor in billing infrastructure, including on-call effectiveness, incident management, system observability, and overall product stability.
- Work closely with senior and staff engineers to define and implement technical direction across subscription systems, usage metering, invoicing, and third-party integrations like Stripe Billing, balancing immediate goals with long-term platform scalability.
- Collaborate extensively with Product, Design, Sales, Finance, Enterprise Systems, Analytics, and Billing Operations to align roadmaps, address operational challenges, and deliver clear business results each quarter.
- Build and maintain strong partnerships with leaders in Finance, Enterprise Systems, and Analytics to ensure data accuracy, compliance, reconciliation processes, and reporting requirements are met.
- Lead system modernization and migration initiatives—such as adopting Stripe-first capabilities or improving system parity—with careful change management and reliable downstream data integration.
- Provide clear direction on priorities, trade-offs, and delivery timelines; enforce strong planning, rigorous testing, and end-to-end quality standards, especially for launches affecting revenue.
- Grow and retain skilled engineers through coaching, clear goal setting, and effective delegation, while scaling leadership impact via strong technical leads and a coach-and-delegate model.
- Foster a culture of ownership, accountability, and high performance, emphasizing speed, clear communication, and recognition of team achievements.
Benefits
- Competitive compensation and equity in a rapidly growing startup environment
- Daily lunch provided, along with a selection of snacks and fully stocked kitchen amenities
- Regular salary reviews to recognize and reward strong performance
- Pension plan with employer matching up to 4%
- Life insurance and comprehensive health and dental coverage for employees and dependents
- Flexible paid time off policy
- Paid maternity leave and six weeks of paid paternity leave to support family time
- Participation in the Cycle-to-Work program with secure bicycle storage available
- Standard issue MacBooks, with Windows machines available for roles requiring them
Work Arrangement
Hybrid
Team
Part of Growth Engineering. Works closely with Pricing & Packaging, Order, Self-Serve, Sales, Finance, Enterprise Systems, Analytics, Billing Ops, and Data/Analytics teams.
Other
- Hybrid working policy: employees are expected to be in the office at least three days per week.
- MacBooks are standard equipment, but Windows machines are available for specific roles when necessary.
