About the Role
Drive engineering excellence and team development for CRM platform services, ensuring alignment with product goals and long-term technical strategy.
Responsibilities
- Lead and mentor multiple engineering teams focused on CRM platform development.
- Foster a culture of ownership, collaboration, and technical accountability.
- Collaborate with product and design partners to define roadmap priorities.
- Translate business objectives into scalable technical solutions.
- Oversee system architecture decisions impacting reliability and performance.
- Ensure engineering practices support rapid iteration and high-quality delivery.
- Guide career development and performance growth for engineers and tech leads.
- Promote best practices in testing, observability, and incident response.
- Work across organizational boundaries to align on platform standards.
- Champion inclusive team dynamics and equitable processes.
- Evaluate and integrate new technologies to improve platform capabilities.
- Manage delivery of complex, cross-team initiatives on schedule.
- Support recruiting efforts to grow and diversify the engineering team.
- Advocate for customer-centric design in platform feature development.
- Maintain focus on security, data integrity, and compliance requirements.
Nice to Have
- Master’s degree in a technical or management-related discipline.
- Prior experience in SaaS or enterprise software companies.
- Exposure to microservices, event-driven architectures, and APIs.
- Knowledge of data modeling and database optimization techniques.
- Leadership experience in fast-growing technology organizations.
Compensation
Competitive salary and comprehensive benefits package.
Work Arrangement
Hybrid work model with flexibility based on location and team needs.
Team
Part of the Product and Engineering organization focused on CRM innovation.
Our Commitment to Diversity, Equity, and Inclusion
We believe diverse perspectives drive innovation and better outcomes. We are committed to creating an inclusive workplace where all employees feel valued and respected, regardless of background or identity.
Benefits
Healthcare coverage, retirement plans, parental leave, wellness programs, and professional development support are available to eligible employees.
Visa sponsorship may be available for qualified candidates.
