Responsibilities
- Plan, execute, oversee, and document process qualifications for new installations, conversions, and continuous improvement retrofits for PE‑CVD, PE‑ALD, ALD, CVD, and epitaxy reactors at customer sites
- Lead structured problem‑solving activities to identify root causes, develop robust solutions, and support rapid closure of tool excursion escalations during install and sustaining phases
- Act as a senior technical interface for customers, understanding current needs, identifying new opportunities, and anticipating future process requirements to build long‑term, trusted partnerships
- Develop, maintain, and standardize process recipes, experimental data, and technical documentation for use by internal teams and external stakeholders
- Drive continuous improvement initiatives focused on customer experience, tool performance, productivity, cost reduction, and process robustness
- Provide hands‑on field engineering support when required, including assembly, disassembly, calibration, decommissioning, and troubleshooting of advanced electro‑mechanical semiconductor capital equipment
- Collaborate closely with global hardware, process, R&D, and service teams to align field feedback with product and process improvements
Work Arrangement
On-site — Higashi Hiroshima, Japan
Other
- Language requirements: Professional fluency in English required; Japanese language proficiency highly valued; additional languages a plus.
- Travel: Willingness to travel domestically and internationally (typically 10–40%) to support customer sites across Japan, Asia, the US, and Europe.
- Work environment: Ability to work effectively in cleanroom and office environments for extended periods, both on‑site and remotely.
