Responsibilities
- Lead the creation and deployment of sophisticated thin-film deposition process solutions.
- Serve as the technical lead for complex customer initiatives, ensuring on-time delivery and high satisfaction.
- Handle external field escalations and quality investigations, documenting and sharing lessons learned both internally and externally.
- Examine complex datasets to formulate actionable strategies and achieve successful results.
- Maintain performance scorecards for assigned applications, identify gaps, and drive closure plans to completion.
- Independently oversee process and hardware development, device integration, continuous improvement, and troubleshooting to meet product specifications.
- Understand customer integration strategies across multiple applications and identify new business opportunities for the company.
- Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points.
- Proactively resolve technical issues and develop solutions that strengthen the company's market position.
- Partner with customers to define process and integration requirements.
- Create and present technical documentation, reports, and presentations to customer leadership and internal business units.
- Provide mentorship and guidance to junior engineers.
Requirements
- Ph.D. in Material Science, Chemical Engineering, Physics, or a related technical discipline.
- Extensive work experience in thin-film deposition or related semiconductor processes, preferably within an OEM capital equipment company.
- Proven ability to build trusted partnerships with customers and internal stakeholders.
- Strong customer-focused mindset with a results-driven approach.
- Excellent verbal and written communication skills in both Japanese and English, with the ability to present technical and strategic content to diverse audiences.
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Demonstrated leadership in team environments, with the ability to supervise and inspire others.
- Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE.
Other
- Excellent verbal and written communication skills in both Japanese and English.
- Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE.
