Responsibilities
- Build and deploy AI/ML solutions (NLP, computer vision, supervised/unsupervised) informed by data analysis.
- Partner with product and customer teams to embed AI into workflows that meet objectives and compliance needs.
- Run discovery with technical/non-technical stakeholders; translate requirements into scoped designs and outcomes.
- Deliver and document solutions using Commvault APIs, built-in automation/reporting, and third-party integrations.
- Implement automation and reporting with PowerShell/shell/orchestration; use AI coding tools while upholding standards.
- Support remote delivery: deploy, test, and hand over solutions to our customers.
- Manage time across projects; lead customer discussions, capture notes, and drive action items.
Requirements
- Bachelor's degree required.
- 6+ years in IT with strong enterprise infrastructure, application operations, and process expertise.
- 4+ years in project-based delivery teams (customer-facing or cross-functional).
- 3+ years delivering automation and reporting (scripting/orchestration).
- 2+ years programming (Python preferred) with ML frameworks (TensorFlow/PyTorch/Scikit-learn).
- Cloud experience (AWS/Azure/GCP), including AI services.
- Comfortable using AI-assisted coding tools while maintaining quality via reviews and standards.
- Strong OS, storage, networking, security, and cloud fundamentals.
- SQL Server (T-SQL) query skills for reporting/automation.
- Scripting with Java/Groovy/JavaScript (or another OO language).
- REST API integration experience (tokens, OAuth, basic/cert auth).
- CI/CD and version control knowledge; hands-on with GitLab CI and/or Azure DevOps.
- Proven use of AI-assisted tools for development, troubleshooting, documentation, and solution design.
- Orchestration in private clouds (VMware/Hyper-V) and public clouds (AWS/Azure).
Nice to Have
- Commvault experience (preferred) or another enterprise backup/recovery platform.
- Security and SaaS experience strongly preferred.
Benefits
- Employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Annual health check-ups, Car lease Program, and Tuition Reimbursement
- An inclusive company culture, an opportunity to join our Community Guilds
- Personal accident cover and Term life cover
Work Arrangement
Remote (City/Region) — Bangalore, Hyderabad, Pune
Additional Information
- Customer-facing role
- Remote delivery supported
- Must have a customer-first mindset
- Experience with AI-assisted coding tools required, with adherence to quality standards