RE/MAX Holdings, Inc. is seeking a hands-on Senior Engineer to play a critical role in infrastructure strategy, technical standards, automation, and operational reliability. This senior position involves ownership of enterprise networking, cloud/server platforms, and modernized IT operations, spanning networking, compute, identity, and core services to improve system availability, security posture, and user experience.
What You'll Do
- Architect and evolve multi-cloud and hybrid enterprise networking, including routing, segmentation, and secure traffic flows across global offices, WAN, and secure remote access using ZTNA- and SASE-aligned architectures.
- Lead design and operational practices for network services such as DNS, DHCP, load balancing, and supporting infrastructure services for enterprise applications.
- Deploy and maintain wireless (Wi-Fi) networking solutions, including coverage planning, performance tuning, security controls, and user experience optimization across office locations.
- Design, deploy, and operate cloud and on-premises server platforms, including Windows Server–based workloads and supporting infrastructure services across AWS, Azure, and on-premises data centers.
- Design and administer enterprise IT Operations services including identity and access management, email security and routing, and productivity platforms.
- Design and perform system and security audits, backup strategies, and recovery processes in accordance with company policies and compliance requirements.
- Monitor and report on the performance, availability, and health of network, server, and platform infrastructure services.
- Lead advanced troubleshooting and root-cause analysis for complex, cross-domain infrastructure issues spanning networking, compute, identity, and core services.
- Automate operational workflows using workflow automation and scripting techniques to improve reliability, consistency, and operational efficiency across environments.
- Lead platform design considerations for availability, scalability, patching, lifecycle management, and disaster recovery across infrastructure layers.
- Partner with application and operations teams to ensure platform designs support reliability, performance, and operational supportability.
- Create and maintain architecture documentation, configuration standards, and technology roadmaps.
- Mentor IT Operations staff, promote best practices, and contribute to a collaborative, high-performing engineering culture.
- Participate in a weekly on-call and point-of-operation rotation alongside other Infrastructure Operations team members, supporting critical infrastructure services.
What We're Looking For
- Bachelor’s degree in information technology or a related technical field, plus 8+ years of relevant experience, or equivalent practical experience.
- Strong experience designing and supporting enterprise infrastructure platforms, including networking, servers, and hybrid cloud environments.
- Advanced expertise in enterprise networking, including routing, switching, segmentation, VPN, secure remote access, and multi-site connectivity.
- Strong experience with hybrid and multi-cloud platforms, including AWS and Azure compute, identity integration, and connectivity patterns.
- Experience supporting enterprise Wi-Fi in multi-office environments with a focus on security and user experience.
- Deep experience with Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, IIS, file/print services, and enterprise troubleshooting.
- Strong PowerShell scripting and automation skills to reduce manual effort and improve operational reliability.
- Strong documentation, communication, and cross-team collaboration skills.
Nice to Have
- Hands-on experience designing or operating ZTNA and SASE architectures.
- Experience with IAM, SSO, and MFA platforms (e.g., Active Directory, Okta).
- Demonstrated experience mentoring engineers or leading technical initiatives in a complex enterprise environment.
- Certification in Networking (Firewalls, ZTNA, SASE, WIFI), Cloud Platforms (AWS, Azure), Enterprise Platforms, or Identity Management.
Technical Stack
- AWS, Azure, Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS
- PowerShell, ZTNA, SASE, VPN, Wi-Fi
Team & Environment
This role partners closely with Security, Compliance, and IT Operations teams. It serves as a technical mentor and standards leader within Infrastructure Operations.
Benefits & Compensation
- Salary: $118,500 - $130,000
- Competitive medical, dental and vision benefits
- 401(k) and Roth 401(k) retirement plans with optional company match
- Health savings account with a company contribution
- Flexible spending accounts (medical, dependent care and transportation)
- Company-paid maternity, adoption, foster and parental leave
- Educational assistance
- Student Loan Support Services
- Paid employee assistance program
- At least 9 paid holidays, and potential for up to 16, including discretionary early closures
- MORE Time Away Program gives employees flexibility around time off needs
- ClassPass discount and monthly subsidy
- Free covered garage parking (car chargers and bike racks available)
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories.
