Back to Jobs
Missoula, Montana, United States Hybrid Full-time USD 180,000 – 224,000 / year

onX is hiring a Senior Director, Product Content Operations

Responsibilities

  • Manage the end-to-end operational infrastructure for product content.
  • Develop and execute the operational strategy for sourcing, processing, validating, and delivering product content.
  • Create scalable workflows, governance structures, prioritization methods, and operational frameworks to ensure content quality, accuracy, and timely delivery.
  • Recruit, manage, and grow a dedicated content operations team.
  • Lead and mentor professionals handling content analysis, curation, and quality assurance.
  • Design organizational structures and processes that enable growth and operational efficiency.
  • Architect scalable platforms and procedural frameworks for content management.
  • Collaborate with Engineering and Data Engineering teams to enhance systems for content intake, transformation, and deployment.
  • Ensure seamless integration between content workflows and product development timelines.
  • Enforce strict operational standards and quality controls.
  • Define benchmarks for content quality, validation protocols, and governance policies to uphold data integrity.
  • Implement monitoring tools, reporting mechanisms, and feedback systems to maintain content readiness and product stability.
  • Expand content operations using automation and artificial intelligence.
  • Identify and execute automation opportunities across content ingestion, tagging, validation, and review processes.
  • Leverage AI and machine learning to enhance data quality, efficiency, and scalability.
  • Support innovative product features through strategic content enablement.
  • Work closely with Product and Engineering leadership to turn new content opportunities into scalable operational models.
  • Ensure the content ecosystem adapts to advancing product functions and user needs.
  • Advance proprietary data initiatives.
  • Oversee programs that strengthen the company’s unique content assets, including external datasets and partnerships.
  • Evaluate structured integration of community-sourced or user-contributed data.
  • Track and optimize operational performance.
  • Establish key metrics for content volume, quality, coverage, and dependability.
  • Use analytics and user feedback to iteratively improve content processes.
  • Integrate AI as a consistent assistant in daily operations by embedding experimentation into workflows and refining usage based on evaluation.

Work Arrangement

Hybrid

Other

  • Permanent U.S. work authorization is required.
  • Must be able to travel six or more times per year for multi-day visits to corporate offices or strategic locations such as Basecamps.
About company
onX

Our mission is to awaken the adventurer inside everyone. The call of the wild is in all of us. It provokes exploration. It propels us to ridgelines, coastlines, high crags, deep crannies — those spaces and moments when our heart forges ahead because we can’t turn back. Because we have to know. Because we must experience it for ourselves.

onX is home to a team of passionate explorers. We celebrate our adventures, but we don’t take them for granted. Our appreciation for wild places drives us to preserve access to the recreation that we cherish. As a company, we invest in land access initiatives to expand and protect open spaces. We believe that the more people who experience their own off-the-beaten-path awakening, the more likely they are to join us in protecting these spaces for the future.

onX products are built by adventurers, for adventurers. Our current suite of navigation apps includes onX Hunt, onX Offroad, and onX Backcountry. We believe that every adventurer needs to know where to go, to know where they stand, and to be able to share their experiences.

All jobs at onX Visit website
Job Details
Category management
Posted 17 days ago