About the Role
Role details below.
Responsibilities
- Actively serves a portfolio of assigned accounts including some of the world’s leading organizations in industries such as financial services, insurance, pharmaceuticals, transportation, manufacturing and technology.
- Gain an understanding of client’s use cases and desired business outcomes and help a large number of licensed users achieve these goals via Dataiku's Product & Services.
- Help clients translate the business use cases they’re trying to crack into data science solutions.
- Partner with Dataiku Implementation Managers and Data Scientists to ensure successful deployment and engagement with Dataiku.
- Provide guidance to customer organizations on how to leverage Dataiku to implement data science projects from design to production.
- Implement customer engagement strategies including consistent Executive Business Reviews.
- Leverage Customer Health analytics to identify customer expansion opportunities & churn risks.
- Collaborate with Dataiku’s Sales team to expand customer relationships & ensure renewals.
Requirements
- Ease in speaking to stakeholders at all levels and various departments: from business executives to data scientists, analysts and IT.
- At least 5-15 years of prior account management, customer success, consulting experience, preferably within enterprise software or data science.
- Strong verbal/written communication & presentation skills; extraordinary listening skills
- Strong knowledge of data science project lifecycle and a proven record of supporting organizations in their AI maturity curve.
Work Arrangement
Remote (Country)
