Apply on company website Miami, Austin Hybrid

Upshop is hiring a Senior Customer Success Manager

Upshop is the market leader in Total Store Operation solutions for the Grocery and C-Store markets. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations to deliver a simplified, smarter, more connected store experience. Customers running Upshop realize significant improvements in sales, shrink, food safety and sustainability across the entire store. 🚀 2024 Exciting News! Upshop and Invafresh Unite to Transform Global Food Retail Technology 🌍 We are thrilled to announce the launch of the first global retail operations platform built specifically for food retailers. This groundbreaking innovation is designed to continuously redefine best-in-class store operations and enhance the shopper experience. 🔹 Global Reach with Best-in-Class Technology: Serving 35+ countries and 400+ retailers 🔹 Addressing Major Food Challenges: Availability, affordability, and waste 🔹 Empowering Associates: Enabling them to deliver the best shopping experience possible
Job Details
Location Miami, Austin
Work mode Hybrid
Department Customer Success
Posted 2 months ago
Application On company website
About company
Upshop

Upshop is a leading SaaS platform that helps food retailers streamline forecasting, ordering, production, and inventory optimization. Our unified platform simplifies associate tasks, connecting Fresh, Center, DSD, and eCommerce operations. Trusted by 450+ retailers in 50,000+ stores worldwide.

The Upshop 360 platform unifies supply, demand, production, markdowns, and fulfillment into one intelligent system—optimizing every aspect of your store, from distribution center to doorstep. It connects inventory, fresh, waste, commerce, and compliance in one platform so data flows seamlessly across every department.

Upshop helps retailers reduce waste, increase sales, and enhance shopper satisfaction with smarter, unified solutions. The platform drives measurable results by simplifying operations, connecting teams, and enabling real-time decision-making across store operations.

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