Monzo is hiring a Senior Credit Analyst

Our team⭐ Our Borrowing business is growing rapidly across both existing products and a range of new initiatives. From credit cards and loans to emerging lending products, we’re building solutions that give customers greater control, transparency, and flexibility in how they manage their finances. If you’re interested in using data to understand lending performance, improve decision-making, and support the development of credit strategies, this role offers the opportunity to work on meaningful problems with clear business impact. This is a high-impact, cross-functional environment where you’ll work closely with Product, Engineering, Data Science, Finance, and Risk & Control to drive sustainable, profitable, and responsible growth across our lending portfolio. You’ll operate at the intersection of credit risk, commercial performance, and customer experience, helping ensure Monzo’s borrowing products remain competitive, scalable, and aligned with strong customer outcomes. 🔑You’ll play a key role by... As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across credit card products. Your responsibilities will include: - Design and refine credit underwriting and limit strategies to optimise risk and growth - Analyse portfolio performance (arrears, utilisation, revenue, losses, vintage curves) and identify actionable insights - Build and interpret NPV and profitability models to inform strategic decisions - Develop segmentation frameworks to identify revenue and risk pressure points - Lead analytical deep-dives into portfolio trends and emerging risks - Partner with Product and Engineering teams to design and test new features and strategy changes - Evaluate the commercial and customer impact of pricing, eligibility, and limit decisions - Present clear, structured recommendations to senior stakeholders - Support regulatory and governance requirements, ensuring strategies align with policy and risk appetite Locations & flexible working: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 🤩 We’d love to hear from you if… You have: - Experience in unsecured lending, ideally within credit cards - A strong understanding of credit card economics (APR, utilisation, interchange, revolving behaviour, cost of funds, losses). Experience of modelling rewards cards is a plus. - Experience building or influencing credit strategies (e.g. underwriting, limit management, pricing) - Strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus - Experience working with NPV models, profitability analysis, and portfolio forecasting - Confidence communicating complex analysis clearly to non-technical stakeholders - Experience collaborating cross-functionally in a fast-paced environment - An interest in balancing risk, growth, and customer outcomes We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our Data Progression Framework 🙌 What’s in it for you £76,500 to £95,000 + Incentive Awards tied to your performance + Benefits We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Interview process: Our typical process is structured as: 1. Recruiter call 2. Initial hiring manager call 3. Take-home task 4. Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability.