We are looking for a Senior Cloud Database Administrator to join the team for a large‑scale project. This role will be part of building and operating a mission‑critical IVR & Analytics platform that supports real‑time customer interaction flows and data‑driven decisioning at scale.
The Senior Cloud Database Administrator is responsible for the operation and reliability of cloud-based databases supporting both Real-time IVR / application workloads and analytics platforms (ETL pipelines, data warehouse, reporting). This role ensures high availability, performance, security, and recoverability of mission-critical databases in a large-scale, production environment, working closely with engineering, DevOps, and data teams.
Success in this role will be measured by maintaining stable, highly available production databases, delivering optimized performance for both transactional and analytics workloads, and ensuring fast incident resolution with clear root cause analysis.
Responsibilities:
Database Operations
Administer Amazon Aurora MySQL (OLTP) and Amazon Redshift (OLAP)
Manage full lifecycle: provisioning, configuration, patching, upgrades
Ensure high availability, backup/recovery, and disaster resilience
Performance & Monitoring
Configure alerts, logging, and proactive health checks
Monitor and optimize performance for:
High-throughput transactional workloads
ETL and analytics queries
Incident & Support
Support production databases with on-call / incident response
Perform root cause analysis (RCA) and implement fixes
Troubleshoot performance and data issues
Security & Access Control
Manage user roles, permissions, and RBAC
Ensure compliance with data security and audit requirements
Data Platform Integration
Support databases used by:
Application services
ETL pipelines
Reporting and BI tools
Collaborate with engineering teams on schema and data design
Automation & DevOps
Work with DevOps teams on infrastructure changes and deployments
Automate operational tasks using scripting and IaC (Terraform / CloudFormation)
Apply on company website Edmonton, AB, Canada Remote (Global) Full-time
Miratech is hiring a Senior Cloud Database Administrator (IVR & Analytics Platform)
About company
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business.
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